
Mastercard Unveils an AR App
FACTS At the CES 2020 in Las Vegas, Mastercard introduced an Augmented Reality app enabling cardholders to search through and have access t...
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FACTS At the CES 2020 in Las Vegas, Mastercard introduced an Augmented Reality app enabling cardholders to search through and have access t...
FACTS The British challenger bank Revolut plans for their second-largest customer operations centre in Portugal.
FACTS The British bank Barclays, through their American subsidiary Barclays US Consumer Bank, launches a new app version, also streamlining...
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
FACTS La Banque Postale, banking subsidiary of La Poste, introduces a new app version. This service will provide their Visa cardholders wit...
FACTS Mercialys, retail property company owned by Casino Group and key player in managing shopping malls in France, has been focusing on de...
FACTS The e-banking player UBank introduces a chatbot for home loans applications.
FACTS Toyota Financial Services just extended their partnership with John Paul: a CRM and customer loyalty specialist famous for their conc...
FACTS The payment and financial services provider Oney (Auchan group) just launched their instalment service 3x 4x Oney in Portugal.
FACTS The sporting goods retailer Décathlon presents a 24/7 “lab” outlet called “Decathlon Singapore Lab”. This store will be based in Kall...
Photo credits: Microsoft FACTS The US retailer Kroger opts for Microsoft’s Azure Cloud infrastructure to test smart shelving displays ad...
FACTS The Spanish banking player Banco Sabadell tests a face recognition-based seamless payment prototype with help from some of their empl...
FACTS The Chinese e-payment giant Alipay partners with Natixis (BPCE group).
A conversational agent was introduced by OUI.sncf in December 2017 to help their users find and book train tickets (online and on their mobile ph...
AI techs are already disrupting the retail sector, as highlighted by Amazon Go, for instance, and are now considered by the catering industry, to...
Malaysia Airlines launches a Facebook Messenger-based chatbot in an attempt to investigate AI and bots capabilities applied to their customer rel...
The American FinTech Novae has a strategic partnership in place with Visa and, in this context, built a white-label customer loyalty and CRM solu...
Boursorama just reached the 1.5 million customers milestone: an occasion for them to report on their results. This subsidiary of Société Générale...
The US e-payment specialist keeps focusing on improving CRM and, just a few days after they completed their largest acquisition to date, PayPal b...
While the leading US tech companies (Google, Apple, Facebook, Amazon) and other FinTech giants keep focusing on ways to handle payments and banki...