Crédit Agricole invests in regional development
Crédit Agricole has announced the acquisition of a minority stake in Bordeaux-based start-up CibleR. The two companies are also becoming p...
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Capital One acquires a concierge service to enrich its card universe
Capital One has just announced that it has acquired a high-end British concierge service called Velocity Black. This acquisition is part of a bro...
Walmart launches 'Text to Shop', making shopping as easy as texting
After testing the feature last year in Silicon Valley's "Store No. 8" (a startup incubator created by Walmart in 2017 to provide pe...
Tinkoff's chatbot specializes in the fight against fraud
FACTS In August 2019, Tinkoff announced the launch of its chatbot named Oleg, positioned as an everyday assistant for its customers. The ba...
KBC Introduces Matti, a Smart Investment Bot
FACTS The Belgian institution KBC unveils Matti, their smart investment assistant.
Credit: Koto Enters the UK with a Mobile-First Offer
FACTS A new FinTech, Koto, gets ready to enter the UK with what they call a “Stress-free Credit” service.
Payments News in Brief – October 2019
Players’ Strategy UNITED STATES – Active.Ai teams up with Visa to provide banking institutions with interactive AI-powered solutions (e.g.:...
Tinkoff Turns Bot into Day-to-Day Personal Assistant
FACTS The Russian bank Tinkoff introduces their financial bot Oleg and reshapes the associated mode. This service stands out as the first b...
CaixaBank Crafts a Chatbot for Financing Purchases
FACTS CaixaBank launches a new service through their mobile bank imaginBank: their chatbot will now provide near-instant payment facilities...
Banque Casino Launches a Voice-Based Chatbot to Improve Customer Relation
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
News in Brief – March 2019
Players’ Strategy EUROPE – As they reported strong process in turnover for 2018, the FinTech Treezor (owned by Société Générale since Septe...
News in Brief – February 2019
Players’ Strategy UNITED STATES – PayPal falls short of expectations and reports $4.23Bn instead of $4.24Bn for Q4 2018. Even so, they stil...
REX: Banque Casino Sets Forth Differentiation
FACTS Banque Casino released promising results, and stressed their business growth along with the part played by their instalment service i...
AXA Protection Juridique Adds a Chatbot for Legal Questions
FACTS AXA Protection Juridique just launched Dailydroits.fr: a simplified channel for accessing different legal services.
Arkéa Crafts a Chatbot for Remote Purchases
FACTS Arkéa launches a mobile conversational agent for distance selling. This tool embeds a payment option for corporate e-commerce special...
A Chatbot for Filing Travel Insurance Claims
FACTS The Singapore-based insurance company FWD Singapore just added a chatbot to their website.
Ingenico Adds a Chatbot with IBM
FACTS The French POS device maker Ingenico unveils a payment solution for conversational agents using IMB’s AI technology and Natural Langu...
OUI.sncf Adds a Payment Option for their Chatbot
A conversational agent was introduced by OUI.sncf in December 2017 to help their users find and book train tickets (online and on their mobile ph...
REX: Chatbot by Banque Casino Handles 12% Customer Service Procedures
Banque Casino unveiled a Messenger-based chatbot a year ago. They now report additional results regarding this service, which appears efficient i...
Franfinance Becomes Yelloan’s Main Financial Partner
In 2016, the French FinTech Yelloan unveiled a revisited concept of family-based security deposit for people without access to credit offers. The...
