Klarna opens a direct line to its CEO's AI avatar

The Swedish BNPL giant Klarna has just renewed its customer relationship management services. He now promises to allow them to contact the CEO directly if they have any questions to ask him. It is in reality its avatar, operating with artificial intelligence technology, that will be in charge of answering their questions.

You do not have access to this article.
Log in to view this article. If you don't have an account, you can contact us and get a subscription for your company.