Virgin Money trains its employees for the well-being of customers
Virgin Money has just presented a new in-house training initiative for its employees. This training should in particular help them acquire knowle...
Payment news
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Zaion accelerates its European expansion with a €11 million fund raising
Zaion, French specialist in voice conversational AI, announces a €11 million fund raising led by 115K, the Venture Capital Fund of The Postal Ban...
BNP Paribas launches a payment solution integrated into the Microsoft Teams application
BNP Paribas and Stancer (iliad group) are working together to integrate an all-in-one payment solution into Microsoft Teams, targeting online pro...
Crédit Agricole invests in regional development
Crédit Agricole has announced the acquisition of a minority stake in Bordeaux-based start-up CibleR. The two companies are also becoming p...
Capital One acquires a concierge service to enrich its card universe
Capital One has just announced that it has acquired a high-end British concierge service called Velocity Black. This acquisition is part of a bro...
Cybermalveillance.gouv.fr and Mastercard launch the "Fraud Fight Club" to raise awareness among youth
"Fraud Fight Club" is a campaign against social engineering scams based on victim testimonials and social media analysis. Launched by b...
Mangopay acquires fintech WhenThen
Four months after its latest acquisition, the marketplaces-focused payment infrastructure company has completed its solution using Irish payment ...
Walmart launches 'Text to Shop', making shopping as easy as texting
After testing the feature last year in Silicon Valley's "Store No. 8" (a startup incubator created by Walmart in 2017 to provide pe...
WhatsApp consolidates its position as a commercial channel in India
The Meta group, formerly Facebook, has just announced the opening of a new experience for its WhatsApp instant messaging service in India. This i...
Novi tested within WhatsApp
A few days ago, Meta (formerly Facebook) announced the opening of a new channel for using the Novi digital wallet: WhatsApp. The group is thus se...
Tinkoff's chatbot specializes in the fight against fraud
FACTS In August 2019, Tinkoff announced the launch of its chatbot named Oleg, positioned as an everyday assistant for its customers. The ba...
Shopify opens its payment solution to Facebook and Instagram
FACTS The Canadian e-commerce platform Shopify has just announced a partnership with Facebook. Objective: to offer its "in-house" p...
KBC Introduces Matti, a Smart Investment Bot
FACTS The Belgian institution KBC unveils Matti, their smart investment assistant.
Credit: Koto Enters the UK with a Mobile-First Offer
FACTS A new FinTech, Koto, gets ready to enter the UK with what they call a “Stress-free Credit” service.
Neo-Insurance Player Luko Teams Up with Lydia
FACTS The French InsurTech focusing on home insurance policies Luko teams up with Paris-based FinTech Lydia.
Payments News in Brief – October 2019
Players’ Strategy UNITED STATES – Active.Ai teams up with Visa to provide banking institutions with interactive AI-powered solutions (e.g.:...
Tinkoff Turns Bot into Day-to-Day Personal Assistant
FACTS The Russian bank Tinkoff introduces their financial bot Oleg and reshapes the associated mode. This service stands out as the first b...
CaixaBank Crafts a Chatbot for Financing Purchases
FACTS CaixaBank launches a new service through their mobile bank imaginBank: their chatbot will now provide near-instant payment facilities...
Banque Casino Launches a Voice-Based Chatbot to Improve Customer Relation
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
News in Brief – March 2019
Players’ Strategy EUROPE – As they reported strong process in turnover for 2018, the FinTech Treezor (owned by Société Générale since Septe...
