Banque Casino Launches a Voice-Based Chatbot to Improve Customer Relation
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
ADN'ews by Galitt is a content platform dedicated to innovation in financial services and payment.
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
Banque Casino unveiled a Messenger-based chatbot a year ago. They now report additional results regarding this service, which appears efficient i...
FACTS Mercialys, retail property company owned by Casino Group and key player in managing shopping malls in France, has been focusing on de...
Boursorama just reached the 1.5 million customers milestone: an occasion for them to report on their results. This subsidiary of Société Générale...
In the UK, NatWest stands out as the first bank to be sending video messages to their customers. The idea is to highlight their prices along cred...
FACTS BBVA’s BtoB prospective customers will be able to open an account from their computer.
Square launches Square Directory, a browser allowing its users to find new merchant outlets (200,000 already listed) based on keywords and given ...
The French InsurTech Digital Insure launches “Multinet Inside”: a digital platform enabling brokers to compare borrowers’ insurance policies more...
Malaysia Airlines launches a Facebook Messenger-based chatbot in an attempt to investigate AI and bots capabilities applied to their customer rel...
Starling Bank has just introduced a new feature for its British customers. Customers will now be able to set the maximum limit for their contactl...
Lemon launches Lemonade and opens its Smarter Wallet to developers. The free platform aims at helping merchants integrating payments options more...
US new entrant BankSimple, founded in 2010, innovates in the retail banking sector. Its services rely on customer relation transparency, simple ...
Players’ strategy – Facebook still building its payment ecosystem UNITED STATES – Facebook Messenger unveils a notification system for P2P ...
Bankinter has just launched a mobile application enabling users of its stock services to access their account through biometric authentication. T...
Titres Cadeaux, La Banque Postale and Natixis subsidiary, launches So Chic, “le plus chic de Cado Chèque” (“the most sophisticated of all gift ch...
Players’ Strategy INDIA – As their mobile money transfer app keeps growing successful in India, Google is getting ready to implement this s...
BNP Paribas' subsidiary Nickel has just made official its new partnership with a British player. The company is Snowdrop Solutions, a technol...
RCI Bank & Services is putting much work into data aggregation services based on Machine Learning algorithms. Credit scoring, verbatim and incomi...
The French retailer BUT is relying on a strategy designed to modernise its points of sales through providing its salesmen with tablets and enhanc...
The US e-payment specialist keeps focusing on improving CRM and, just a few days after they completed their largest acquisition to date, PayPal b...