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  • Customer Relation
  • United Kingdom

Natwest relies on OpenAI to improve customer experience

In the long list of traditional banking players that are adopting artificial intelligence today to optimize their banking process Natwest marks the market by opting for its rapprochement with the global industry reference: OpenAI. Its initiative is distinguished by taking the form of a partnership and marks an additional effort in the bank's strategy, but also and above all, a global consolidation of trend.

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