Accenture deploys AI learning program for executives

Accenture has just unveiled a new learning program for its employees. Powered by Stanford's online content, this on-demand learning program is primarily intended for managers in the company to help them increase their generative AI skills. The objective is of course to bring the company in general on this topical issue.

FACTS

• Accenture has therefore moved closer to American Stanford University to integrate some of these online content into its own in-house training tools.

• This content is particularly relevant to Stanford online courses designed for business leaders to improve their knowledge and skills and enable them to maximize the potential of generative AI within their business.

• The training, called Generative AI Scholars, must help them balance the potential of general AI for organizational optimization, and societal considerations.

• 40 hours of e-learning are thus accessible to Accenture executives. They are invited to browse the programme freely depending on their availability.

• Technical fundamentals, basic models, rapid engineering, agentic architecture, human-centred AI and responsible AI are all themes addressed by training.

ISSUES

• Assume your role As an international technology consulting and services company, Accenture is now consolidating its position as a leader in these sectors by integrating new artificial intelligence technologies. The company also has announced in June 2023 an investment of $3 billion to accelerate the reinvention of companies through AI.

• Developing skills Accenture underlines its ambition to integrate all its employees into the current technological transformations and to encourage a change in its activities in line with the company's societal problems.

PERSPECTIVE

• The deployment of artificial intelligence in financial services necessarily requires, in a first phase, the formation of existing teams. Thus, beyond Accenture, many other institutions, including financial institutions, have chosen to train their employees and collaborators in the latest technologies of artificial intelligence in order to promote acculturation and internal usage.

• This is the case most recently with the Spanish Bank. BBVA which underlined its growing interest in artificial intelligence technologies and formalized the use of this type of technology in its processes, notably by offering an internal service to its employees.

• The CommBank Australia illustrated also the trend. It relied on collaboration with Amazon Web Services (AWS) to open its own AI Factory and promote the dissemination of the general AI in all the activities of the bank. CommBank is also returned Most recently on the results of this deployment by claiming to have reduced the waiting time to its call centres by 40%, for example. It also estimates that it has eliminated 30% of fraud reports submitted by its clients.

• Last concrete and significant example of this deployment of artificial intelligence technologies to the collaborators of financial actors with Finom. FinTech stated that it had renewed the management of the customer relationship by proposing an association between artificial intelligence and human adviser. She did that. change its teams dedicated to customer service towards a new role as a coach in AI.

Traduit automatiquement via Libretranslate / Automatically translated via Libretranslate