After the bank, comes the "agent insurance"

The model of theAI agent democratizes and spreads across all sectors of activity. Thus, if a recent example of "agentic bank" emerging in the UK market, it is in the United States that the model of "agentic insurance" seems to have just emerged. It is carried by Sure, a technology company specialized in insurance based in Texas.

FACTS

• Sure has just announced that it has developed the first MCP (Model Context Protocol) functionality for the insurance industry. It should allow AI agents to calculate, subscribe and manage insurance policies in a completely autonomous manner.

• Sure's solution is thus presented as a unique technological infrastructure based on the latest technologies of Artificial Intelligence and capable of revolutionizing the insurance market. AI agents benefit for the first time from direct access to insurance operations via standardised protocols.

• MCP features must therefore rethink the provision of insurance from the initial quote through subscription to claims management and other adjustment operations throughout the life of the contracts.

• The system has already proved its worth as its first beta-test partners see a reduction of:
  • 95% of the time between submission and signature of the estimate,
  • 80% of customer service response times.

• Without further details, Sure also reports unprecedented customer satisfaction scores, thanks to the availability of agents IA, 24/7.

ISSUES

• Revolutionizing the Market : The proposal for an "Agentic Insurance" solution is presented by Sure as a major step forward opening up new technological perspectives to evolve AI-based insurance services and solutions globally.

• Continue its efforts As a technology company, Sure has made the potential of digital insurance its core business. It thus increases efforts to revolutionize its market, relying on various technologies. Last February, for example, and still surfing the latest technologies of Artificial Intelligence, Sure chose to launch a technology platform powered by artificial intelligence and designed to automate the verification and monitoring of insurance compliance in the real estate management industry.

PERSPECTIVE

• This new model of "Agentic Insurance" succeeds that of the "Agentic Bank". Recently, Griffin, a UK-based FinTech BaaS, is announced the opening of its MCP server (for Model Context Protocol) dedicated to AI banking agent. The latter thus proposes to create agentic applications specifically aimed at the banking sector and therefore carries the promise to give birth to the AI banking agent.

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