OCBC presents an avatar doped to AI to reinvent the customer relationship
OCBC deploys OCBC WoW, an AI-based mobile banking application. Supported by two conversational avatars, Wendy and Wayne, this new customer relati...
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Citi Wealth and Google want to reinvent heritage management through AI
On the occasion of Google Cloud Next 2026 organized in Las Vegas, Citi Wealth, an entity dedicated to the asset management of the eponymous bank,...
Santander launches fake ads to raise awareness about AI fraud
As the end-of-year celebrations approach the UK branch of the bank Santander decided to launch a new advertising campaign on social networks. But...
« Wealth Intelligence », the HSBC Private Bank General AI
HSBC Private Bank, the group entity HSBC dedicated to wealth management and its high-end customer base, has just announced the deployment of a ne...
Klarna opens a direct line to its CEO's AI avatar
The Swedish BNPL giant Klarna has just renewed its customer relationship management services. He now promises to allow them to contact the CEO di...
Commerzbank generalizes its humanoid AI assistant
The second German private bank, Commerzbank, just announced the deployment of its virtual assistant named Ava in its customer services. It takes ...
Kroger and Microsoft Pilot Digital Shelving Displays
Photo credits: Microsoft FACTS The US retailer Kroger opts for Microsoft’s Azure Cloud infrastructure to test smart shelving displays ad...
Hi-media monetises online games Websites for three vendors
Three French online game vendors have selected as their payment processor (e-PSP) the French online processor and announcer Hi-media. These three...
