BoursoBank initiates real estate loan renegotiations for its customers

BoursoBank just presented its latest strategic innovation in improving experience and relationship with its clients. It is aimed particularly at holders of a real estate loan and highlights the online bank's commitment to offer the best conditions to its customers throughout the life of their contract. The latter will now receive push notifications when the conditions for renegotiation benefit them.

FACTS

• BoursoBank will now offer a new automatic service to its customers who subscribe to a real estate credit. They will be able to receive push notifications throughout the duration of their loan, when the conditions are met to allow them to benefit from a better rate and therefore to review the monthly instalments of their loan down.

• BoursoBank states that customers will then only have to follow a simple 100% online route, in just a few clicks, to validate their demand for lower rates and thus enjoy better conditions.

• This new service offer is offered to all BoursoBank customers who have subscribed to a real estate loan from May 15, 2025.

• No file fees will be applied to these changes.

• BoursoBank specifies that it is the first bank to offer such a service on the market.

ISSUES

• Confirm status : BoursoBank has been recognized as bleast expensive anque for the 17th consecutive year as part of a investigation by Le Monde and Panorabanks at the end of 2024. This status allows it to highlight its commitment to its clients and to continue its exploration, while the online bank hopes to be able to count on a portfolio of 8 million accounts by the end of 2025.

• Strengthening relationships : In addition to his forward-looking efforts, BoursoBank has also long worked to establish itself as the main bank of its clients in order to support them in their financial needs in the broad sense. For this reason, the online bank has increased its services in recent years (Trading, private bank, PFM, marketplace, or even more anecdotal and staggered, clothing collection). But real estate credit represents the flagship service to engage with customers over time. However, the automation of the renegotiation of these loans is a new commitment carried by the bank to offer the best conditions to its customers and thus strengthen the relationship.

PERSPECTIVE

• The announcement of the launch of this new service is BoursoBank's opportunity to confirm the dynamism of its activity in the credit market. In spite of its alternative position, the online bank claims to have granted more than €23 billion in loans since 2015.

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