BPCE massively adopts general AI
The Group COPD announces a massive adoption of Generative Artificial Intelligence (GA) in its trades. This new step even allows it to reach more ...
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Mollie launches Tap, a new payment terminal in France
The Dutch financial services provider Mollie has just announced the launch of its Tap offer, taking the form of a new physical card payment termi...
Stripe bets on payment by facial recognition
The American payment specialist Stripe has embarked on a new phase of testing to ensure the technological evolution of its services. For this rea...
AI Agent for improving the customer relationship of banks and insurers
Tata Communications, a telecom giant, purchased an Italian company specializing in the services of "Communication Platform as a Service" (CPaaS) ...
Discovery extends the use of in-app calls
The banking entity of the South African group DiscoveryThe Discovery Bank recently took a look at one of its recent initiatives to improve its cu...
Stripe launches its Terminal in Japan
The American payment specialist Stripe continues to expand its services around the world. And the new stage in its internationalization is materi...
Klarna opens a direct line to its CEO's AI avatar
The Swedish BNPL giant Klarna has just renewed its customer relationship management services. He now promises to allow them to contact the CEO di...
Starling Bank presents new "Spending Intelligence" tool
Starling Bank has further enriched its services by presenting a new tool to its customers. Named "Spending Intelligence", the latter integrates G...
Google pushes the AI-commerce experience further
Confirming the trendIA-commerce, the US web giant Google has just presented its own AI agent tool dedicated to e-commerce. Named AI Mode, it is p...
Commerzbank generalizes its humanoid AI assistant
The second German private bank, Commerzbank, just announced the deployment of its virtual assistant named Ava in its customer services. It takes ...
Visa participates (also) in the advent of AI-commerce
The American payment giant Visa has just announced the strengthening of its collaboration with technological actors in favour of improving theonl...
90% of Bank of America employees use AI
Bank of America regularly relies on the publication of quantified results on the implementation and deployment of several of its initiatives. Las...
Bank Of America highlights digital transition of its services
Bank of America regularly looks at the figures that illustrate the changing uses of its financial services. In fact, it seeks to demonstrate the ...
Casino Group finds a new sales channel via WhatsApp
The Casino Group has introduced a new initiative in the French market to renew the shopping and payment experience for its customers. Members of ...
Payment Insight November '21
Headlines PAYMENT – Sovereignty and competition issues EMBEDDED PAYMENTS – Payment integration as a driver for innovation &n...
Stripe installs payment in chatbots
The American payment specialist Stripe has just signed a new partnership with a French player in the chatbot market. The objective is c...
Tinkoff's chatbot specializes in the fight against fraud
FACTS In August 2019, Tinkoff announced the launch of its chatbot named Oleg, positioned as an everyday assistant for its customers. The ba...
IBM strengthens its position in payment by acquiring Expertus Technologies
FACTS The end of 2020 was highlighted by the acquisition of Expertus Technologies, a Canadian FinTech specializing in digital financial ser...
KBC Introduces Matti, a Smart Investment Bot
FACTS The Belgian institution KBC unveils Matti, their smart investment assistant.
A Banking Institution Selling Insurance Policies via a Chatbot
FACTS The Portuguese institution Banco Best teams up the insurance group Simplesurance (featuring affinity-based, connected services) and l...
