Metro Bank opens its agencies to refresh passersby during the heatwave
Metro Bank transforms its 78 agencies into air-conditioned shelters open to all during the summer, as part of an initiative to support population...
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ABN AMRO accelerates and secures access to credit with SureStarter
ABN AMRO Launches SureStarter, a service for Dutch first-time entrants that promises to make a credit decision within three days of signing the c...
Lloyds integrates vehicle management into its banking application
Lloyds integrates a car management assistant into its banking application. With the new "Manage Your Car" feature, the bank's customers can centr...
CommBank invests in a harmonised cross channel customer experience
CommBank has announced that it will commit $140 million to strengthen its service ecosystem and unify the experience of its customers between dig...
BPCE opts for 100% online subscription for life insurance
The Popular banks and Savingswith BPCE Insurancenow offer their customers the full online subscription of life insurance contracts. This strategi...
ING Belgium presents its four bank packs to reinvent the customer experience
With the launch of four new Packs around lifestyles, ING Belgium is rethinking the bank on a daily basis, offering a new division of its banking ...
Generali and ECMWF join forces to anticipate climate risks
In the context of accelerating extreme climate events and the resulting increase in economic losses, Generali and the European Centre for Medium-...
Online account: Crédit Agricole beats cards against digital banks
The Agricultural credit adds a new brick to its transformation strategy with the launch of a fully online, free and accessible account opening ro...
Retail banking: digitalisation announces a silent recomposition of employment
The rise in power of online banks and digital players profoundly upsets the retail banking economy in France. While the impact on employment is s...
MasterCard and MoonPay deploy an agentic payment card in Stablecoins
Mastercardrenews its association with MoonPay, a cryptocurrency company, to propose a new alternative payment model. It combines the concepts of ...
Revolut opens a shop in Spain
The neo-bank Revolut just announced the very forthcoming opening of its first physical outlet. This space is not called agency but is described a...
BNP Paribas is reviewing its customer and agency relationship management model
The South-East Regional Director BNP ParibasPierre Veyres recently informed the press about the direction of the 2030 strategic plan of the Frenc...
United States. Bank supports seniors directly in their home
Faced with the growing digital exclusion of older audiences, U.S. Bank develops an original initiative: its teams travel quarterly to a Kentucky ...
When AI pushes to be more honest about financial issues
In Ireland, AI is an important partner of trust and efficiency in improving financial management, promoting honesty, openness and concrete saving...
Wells Fargo accelerates innovation in affordable housing
Wells Fargo opens a new edition of its Housing Affordability Breakthrough Challenge, a $10 million national call for projects to identify innovat...
Stripe unveils automatic payment protocol designed for agent economy
Stripe Launches the Machine Payment Protocol (MPP), an open standard designed to allow software agents to regulate services or resources without ...
United Kingdom creates new unit dedicated to combating digital fraud
The UK government is continuing to strengthen its online crime response with the launch of a new dedicated unit called the Online Crime Centre., ...
Lloyds relies on data to rethink in major fintech
Lloyds Bank accelerates its technological transformation by relying on extended sales of customer data and automation. While this strategic decis...
Razorpay launches a new agency payment service by voice
Razorpay, India's leading payment platform, has just formalized the launch of a new service allowing, for the first time in India, to execute end...
Lloyds would plan to stop opening agency accounts
The British Bank Lloyds plans to reduce the role of its banking agencies by no longer offering the opening of several types of accounts in an age...
