OCBC presents an avatar doped to AI to reinvent the customer relationship
OCBC deploys OCBC WoW, an AI-based mobile banking application. Supported by two conversational avatars, Wendy and Wayne, this new customer relati...
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SumUp strengthens its general public offering with paid personal accounts
SumUp expands its offer to a new target. The specialist in cashing for traders is launching personal accounts for individuals, accessible from it...
Metro Bank opens its agencies to refresh passersby during the heatwave
Metro Bank transforms its 78 agencies into air-conditioned shelters open to all during the summer, as part of an initiative to support population...
CaixaBank strengthens (also) its offer for travellers
CaixaBank launch, for the summer of 2026, an offensive focused on payments abroad by combining free international transactions on all cards of hi...
Lloyds puts (in turn) on the AI agentique to reinvent his trades
Lloyds Banking Group accelerates its AI strategy by deploying large-scale AI agents for customer service and in-house functions, and by structuri...
Lloyds integrates vehicle management into its banking application
Lloyds integrates a car management assistant into its banking application. With the new "Manage Your Car" feature, the bank's customers can centr...
When AI supports the phone start for banks
Glia is an American company offering artificial intelligence technologies to banking players. It has just announced the deployment of "AI Outreac...
Bank of America boosts the added value of its credit cards
Bank of America just announced want to enrich its card offer with three new services dedicated to sponsorship, optimising its payment facilities ...
CommBank invests in a harmonised cross channel customer experience
CommBank has announced that it will commit $140 million to strengthen its service ecosystem and unify the experience of its customers between dig...
Belfius offers assurtech Leocare
The Belgian insurer Belfius just announced the acquisition of the French assurtech Leocare. By acquiring 100% of Insurlytech, Leocare's parent co...
Barclays targets young people with the purchase of GoHenry
Barclays takes a new strategic step by announcing the acquisition of GoHenry, a money management platform for children aged 6 to 18. With this op...
BMO presents a financial GPS for its particular customers
BMO unveils DollarGPS, its new financial navigation app developed by the Fintech MSN Holding Limited to help individuals better manage their mone...
Caisse d’Épargne offers a free banking package for 11 to 28‑year‑olds
Caisse d'Epargne A new step in its affinitarian strategy for young people was taken by offering, as of June 1, 2026, its "Initial" banking formul...
ING Belgium supports young people via a vodcast
To accompany young people in the decisive moments of their lives, ING Belgium creates a unique vodcast combining concrete experiences, expertise ...
U.S.Bank relies on AI to optimize cashing costs
U.S. Bank chose to rely on artificial intelligence to rethink the experience of small businesses and traders, often faced with the complexity of ...
Nickel offers Amazon Prime subscriptions to its customers
BNP Paribas' subsidiary, Nickel, once again defends its status as an actor committed to inclusive finance. For this it is taking a new step by of...
CommBank reorganizes banking experience around AI
CommBank innovates by unveiling CommBank Companion: a rethought banking experience, articulated around AI and conversational. Currently tested wi...
BPCE incorporates Braille characters on its maps
The Popular banks and Savings reinvent the accessibility of their services by launching payment cards incorporating Braille characters. This init...
ING Belgium presents its four bank packs to reinvent the customer experience
With the launch of four new Packs around lifestyles, ING Belgium is rethinking the bank on a daily basis, offering a new division of its banking ...
CaixaBank joins forces to simplify the writing of its clients' will
CaixaBank, leader of retail banking in Spain very committed to Seniors, innovates again by associating with Legálitas, a legal services sp...
