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  • Insurance
  • Innovation
  • United Kingdom

Lloyd’s Insurance Service for Unforeseeable Risks

FACTS

  • The British banking group Lloyd’s unveils an insurance offer for hospitality industry specialists.
  • This affinity-based policy covers the aftermath of non-standard risks, incurred by unforeseen, unfavourable events outside of their customers’ control, and likely to induce revenue losses.
  • The offer is meant to be flexible and responsive to address unpredictable risks at best.
  • This parametric insurance automatically triggers indemnification when reduced profit (below market forecasts) is observed.
  • Lloyd’s says this service was developped with help from several insurance companies and investors, including Tokio Marine Kiln, Chaucer, Munich Re Syndicate, Beazley, Faraday and Axis.

CHALLENGES

  • Anticipating unforeseeable events for the sake of context relevance. In an economic and political environment considered increasingly uncertain, Lloyd’s comes up with an innovative insurance policy tailored to the circumstances.
  • Use case: Lloyd’s mentions the 2016 Nice truck attack and its catastrophic impact on the hospitality sector, causing revenue losses of around 15%, and even 40% for high-end hotels. Tourists chose to delay their stays.
  • Renewing the group’s offers. This product sees the day through Lloyd’s Product Innovation Facility, an innovation-dedicated unit designed to renew the group’s insurance offers. Lloyd’s syndicates have committed over £100 million underwriting capacity to back this Facility.
  • Automation for the sake of value addition. As they opt for a parametric model, Lloyd’s innovates through automating indemnification processes based on pre-defined criteria.

MARKET PERSPECTIVE

  • Lloyd’s disrupts the insurance market as they cover the consequences of multiple, non-standard risks rather than just the outcome of a specific risk.
  • This concept could later on be applied to other targets in the tourism industry: airports, shopping malls, restaurants, etc.