Jaja Partners with ASDA on Launching New Payment Facility
FACTS
- Jaja introduces a white-label facility called “JajaPay” and teams up with Walmart’s British subsidiary ASDA.
- The retail chain is adding a means for customers to spread their payments using “ASDA Flexible Payments” when purchasing items from their online shop George.com (which sells clothes, furniture and toys).
- Customer process:
- The customer sets up a “Flexible Payments” account.
- An agreement-in-principle is instantly granted.
- He then has 90 days, starting from the day he signs up, to pay for his purchases, interest-free. Beyond 3 months, APR apply.
- His monthly instalments are debited automatically.
- This option was introduced ahead of Black Friday and Cyber Monday.
CHALLENGES
- This solution provides purchasers with an affordable and flexible payment solution. It also increases conversion rates for merchants.
- ASDA adds a new payment facility for all retailers: discussions would, indeed, be underway with several merchants. Also, the retailer should soon launch an API for merchants' websites.
- This partnership shows that Credit-as-a-Service offers are gaining momentum: JajaPay provides this white-label instalment service to ASDA. Unlike rival services, this retailer does not have a banking arm and, for their own customers, acts under the brand name ASDA Money, with help from a certain number of partners.
- The retailer applied a similar strategy to personal loans, in this case they opted for the broker Freedom Finance, in charge of searching through all offers to show best-suited rates based on each borrower’s profile.
MARKET PERSPECTIVE
- ASDA and Jaja Pay observed that more retailers are looking into instalment options instead of traditional co-branded credit cards or private-label cards.
- For instance, the British group Arcadia (owner of Burton, Topshop or Dorothy Perkins) recently opted for Klarna’s new service Slice it in 3.
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