Google Pay prepares voice payment solution

The Google Web giant is currently developing new features for its payment service. Google Pay It could soon be used by its customers more simply, thanks to a vocal demand. The new service is intended for its only Indian clients initially. Google uses UPI and the latest technologies of Artificial Intelligence to develop these new uses.

FACTS

• It was at the Global Business Summit in New Delhi on 15 February that Sharath Bulusu, Director Product Management of Google Pay in India, formalized the progress of his group's work in deploying new payment features and, more specifically, a voice payment solution based on the use of the latest artificial intelligence technologies.

• Future Indian users of the service will be able to perform UPI transactions just by using their channel, via Google Pay. This will allow users to make payments by simply providing voice instructions.

• This feature is currently being developed as part of joint work by Google and the Indian government, in direct connection with the Bhashini AI project.

• No official launch date has yet been advanced for the service.

ISSUES

• An ongoing project The deployment of a voice payment service is currently at the project stage in India. But Sharath Bulusu's speech and his formalization of the service represents a first step towards implementation.

• Promoting financial inclusion : The use of voice as a method for validating payments is, according to Sharath Bulusu, a way to promote financial inclusion by making the service accessible to as many people as possible. Google Pay must thus become usable by all, and be accessible including people with disabilities or illiterate users.

PERSPECTIVE

• India has resolutely become a ground for experimentation and deployment of innovative payment services. The Unified Payments Interface (UPI), the interbank system designed to facilitate digital payments in India, has Treaty over 16 billion transactions in December 2024, up 8% from the previous month. Today, it is the driving force behind the digital evolution of payments.

• Apart from Google Pay, most recently, it's also WhatsApp Pay which benefited from this dynamic market. The payment service integrated into the Meta Group's WhatsApp email application uses the interface UPI. And so far limited in terms of users, the service come to have its restrictions lifted.

Traduit automatiquement via Libretranslate / Automatically translated via Libretranslate