New Skimming Prevention Solution by Diebold
- Diebold enhances its range of offers with a new version of Opteva BezelSentry Service designed to detect and avoid skimming attempts.
- By means of prevention, the ATM’s card slot has been rethought to make fraudsters task harder; all different kinds of available skimmers have been taken into account. If the attacker tries to take off the front part of the ATM to insert his device, the bank will be warned through an alert system.
- Diebold also proposes an adapted maintenance service to allow financial institutions to stay protected if new devices were to appear.
- From now on, all the ATMs delivered by the manufacturer will be including this solution, the first version of which had been made available in December 2010.
- These devices are set upstream from the fraud attempt which makes them different from the more usual alerts and/or reporting tools triggered once the attack conducted and/or in case of suspicious money movement (solutions such as fraud detection tools, see previous Insights). Banking institutions may benefit from adopting these solutions to proactively identify the risks and hinder them.
- According to a white paper released by Diebold, a cheap skimming device can retrieve information from 200 cards before being built out and further used (it may have gathered account numbers, balances, each cardholder’s codes, etc.). This paper also remind improvements in the user’s attention could help avoid a certain number of fraud cases (unusual looks of the machine), just as well as the deployment of smart cards, alert systems or jitters (devices causing the card to come and go to prevent it from being copied).