Banque Casino Launches a Voice-Based Chatbot to Improve Customer Relation
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
ADN'ews by Galitt is a content platform dedicated to innovation in financial services and payment.
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
Almost one year after their partnership with Ford was announced on proposing an in-car voice-based service, Starbucks Korea is rolling out a new ...
OCBC stands out as one of the first banks globally (and first in Singapore) to implement a voice based banking service using Google Assistant. A ...
Nuance Communications launches versions 7.0 of its voice biometry solutions, VocalPassword and FreeSpeech, meant to secure critical operations, s...
FACTS The retail chain from Groupement les Mousquetaires just launched their voice commerce service based on Google Assistant.
Malaysia Airlines launches a Facebook Messenger-based chatbot in an attempt to investigate AI and bots capabilities applied to their customer rel...
InAuth launches its Voice Biometrics Authentication Module to help identifying users in mobile banking and payments contexts. Their vocal charact...
VibePay is a British FinTech behind a peer-to-peer payment service. A recent update to its iOS app allowed it to launch a new feature that allows...
Serious leads for biometric authentication THE NETHERLANDS – ING Bank’s Dutch subsidiary goes for Nuance Communications services to craft t...
Players’ Strategy – FinTechs Focusing on Un(der)banked Customers UNITED STATES – Petal launches a credit card for customers without a credi...
Players’ Strategy FRANCE – HiPay releases their results for H1 2018, reporting €13 million turnover (+12%) and €1.3 billion processed trans...
Players’ Strategy RUSSIA – Ingenico partners with several Russian banks on streamlining payments for international e-merchants with operati...
Players’ Strategy UNITED STATES – According to Bloomberg, Google and Mastercard would have entered a partnership last year on t...
Just a few months after their large-scale partnership with Google was made official, Fnac Darty would be getting ready to become the first French...
FACTS The Russian bank Tinkoff introduces their financial bot Oleg and reshapes the associated mode. This service stands out as the first b...
FACTS During the CES 2020, Amazon announced a strategic partnership with ExxonMobil and Fiserv.
FACTS The British InsurTech ThingCo, specialising in crafting telematics solutions, unveils a new device called Little Theo for insurance c...
More technological solutions are seeing the day to help retail players skip the typical in-store checkout step. Recently, Albert Heijn introduced...
FACTS Visa, Mastercard, American Express and Discover Financial Services are teaming up to build a one-click payment option.
FACTS Tinkoff Bank partners with the online car selling platforms Auto.ru, and will be financing loans for Auto.ru customers interested in ...