REX: Bank of America Reports Encouraging Results for their Chatbot
FACTS Bank of America released results after implementing their chatbot, Erica.
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FACTS Bank of America released results after implementing their chatbot, Erica.
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
FACTS The retail chain from Groupement les Mousquetaires just launched their voice commerce service based on Google Assistant.
The financial institution Oney relies on Lille-based digital agency La Mobilery to rethink their credit application processes. The selected chann...
Just a few months after their large-scale partnership with Google was made official, Fnac Darty would be getting ready to become the first French...
FACTS The Russian bank Tinkoff introduces their financial bot Oleg and reshapes the associated mode. This service stands out as the first b...
Players’ Strategy INDIA – The Indian manufacturer of retail POS solution Pine Labs announces a $125 million founding round from PayPal and ...
The American FinTech Novae has a strategic partnership in place with Visa and, in this context, built a white-label customer loyalty and CRM solu...
FACTS CaixaBank launches a new service through their mobile bank imaginBank: their chatbot will now provide near-instant payment facilities...
Atlar is a Swedish fintech founded by former Tink employees Joel Nordström, Joel Wägmark and Johannes Elgh, who set out on a mission to...
Malaysia Airlines launches a Facebook Messenger-based chatbot in an attempt to investigate AI and bots capabilities applied to their customer rel...
Google Assistant still aims for diversification in France. Partnerships with Sephora, Fnac Darty and OUI.sncf have been announced: this assistant...
Almost one year after their partnership with Ford was announced on proposing an in-car voice-based service, Starbucks Korea is rolling out a new ...
Nuance Communications launches versions 7.0 of its voice biometry solutions, VocalPassword and FreeSpeech, meant to secure critical operations, s...
OCBC stands out as one of the first banks globally (and first in Singapore) to implement a voice based banking service using Google Assistant. A ...
InAuth launches its Voice Biometrics Authentication Module to help identifying users in mobile banking and payments contexts. Their vocal charact...
Players’ Strategy – FinTechs Focusing on Un(der)banked Customers UNITED STATES – Petal launches a credit card for customers without a credi...
FACTS The British InsurTech ThingCo, specialising in crafting telematics solutions, unveils a new device called Little Theo for insurance c...
FACTS Oney recently conducted a survey investigating payments’ perception and habits in Europe, especially in the 4 markets they cover: Fra...
Google had already announced two partnerships in the US, with Walmart and Target, and they are now making another large-scale agreement official,...