BBVA mobilizes the general AI to measure real customer experience
BBVA deploys a new approach to measuring customer experience based on generative artificial intelligence. The bank now analyses hundreds of thous...
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Visa introduces an AI financial assistant at the heart of banking apps
Visa unveiled a new financial assistant based on artificial intelligence, integrated with US bank applications. The objective of this new system ...
Edenred Payment Solutions simplifies virtual card activation
Edenred Payment Solutions is the subsidiary payment d-Edenred, a global specialist in employee benefits and professional mobility, dedicated to t...
OCBC presents an avatar doped to AI to reinvent the customer relationship
OCBC deploys OCBC WoW, an AI-based mobile banking application. Supported by two conversational avatars, Wendy and Wayne, this new customer relati...
Sumeria launches IBAN One-Way to secure RIB sharing
The neobank Sumeria Lydia Solutions enriches its banking offering with a secondary IBAN, designed to receive only transfers and exclude any autom...
iBanFirst connects Claude to Excel to transform the cash management of SMEs
Fintech iBanFirst launches a new integration linking Claude, artificial intelligence agent d, to Microsoft Excel via its API. The aim of this tec...
NAB opens an operational centre to address threats to AI
The National Australia Bank (NAB) commissioning Nexus, an integrated operational centre running continuously. This mechanism should strengthen th...
BNPL still plays a role in the over-indebtedness of young people
The Bank Inclusion Observatory Bank of France publishes its 2025 report in a tense economic context, highlighting the role of banks, associations...
Binance suspends its cryptoactive services in France
Global reference for cryptoactive exchange and management platforms Binance obtained its registration as a service provider of digital assets wit...
Younited uses its data to offer cashback and improve purchasing power
While there are strong concerns about maintaining the purchasing power of the French, Younited Launches a new cashback program backed by the open...
ABN AMRO accelerates and secures access to credit with SureStarter
ABN AMRO Launches SureStarter, a service for Dutch first-time entrants that promises to make a credit decision within three days of signing the c...
BBVA muscled its offer in Germany with a free credit card abroad
BBVA deploys its first credit card in Germany, in partnership with Mastercard. First intended for existing customers, it combines targeted cashba...
Klarna relies on tokenization to manage the payment of mobility
Klarna continues its anchoring in daily spending. Today, she is focusing on the signing of a new partnership with the European shared mobility pl...
Lloyds integrates vehicle management into its banking application
Lloyds integrates a car management assistant into its banking application. With the new "Manage Your Car" feature, the bank's customers can centr...
Zip US and Stripe inject BNPL into AI-driven routes
Zip US, BNPL specialist, strengthens its partnership with US payment specialist Stripe to bring its split payment solutions to the heart of the n...
Adyen launches "Adyen Agentic", a universal trade translator led by the AI
Adyen unveils "Adyen Agentic", an open infrastructure layer conceived as a universal translator between the large conversational AI platforms and...
CaixaBank, Santander and BBVA launch fraud operational service with FrauDfense Check
Banco Santander, BBVA and CaixaBank launch FrauDfense Check, the first service of their FrauDfense joint venture, designed to share information s...
APRIL customizes ChatGPT insurance rates
APRIL takes a new step in the digital transformation of insurance by launching a subscription service to its APRIL Moto offers within ChatGPT. Th...
Bank of America boosts the added value of its credit cards
Bank of America just announced want to enrich its card offer with three new services dedicated to sponsorship, optimising its payment facilities ...
CommBank invests in a harmonised cross channel customer experience
CommBank has announced that it will commit $140 million to strengthen its service ecosystem and unify the experience of its customers between dig...
