BBVA mobilizes the general AI to measure real customer experience
BBVA deploys a new approach to measuring customer experience based on generative artificial intelligence. The bank now analyses hundreds of thous...
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Visa introduces an AI financial assistant at the heart of banking apps
Visa unveiled a new financial assistant based on artificial intelligence, integrated with US bank applications. The objective of this new system ...
CaixaBank provides extensive care for pets
CaixaBank enriches its insurance offer for individuals with MyBox Pets, a cover dedicated to dogs and cats developed by SegurCaixa Adeslas. The p...
AG2R THE WORLD prepares a strategic alliance with CFDP in legal protection
AG2R THE WORLD and CFDP, an independent legal protection specialist, entered into exclusive negotiations for a strategic alliance that would see ...
Experian launches "Identity Connect" to make digital identity verification in the UK reliable
The Data and Credit Scoring Giant Experian deploys to the UK "Identity Connect", a new digital identity verification platform for companies subje...
OCBC presents an avatar doped to AI to reinvent the customer relationship
OCBC deploys OCBC WoW, an AI-based mobile banking application. Supported by two conversational avatars, Wendy and Wayne, this new customer relati...
Juniper Research predicts the explosion of the agent trade
Juniper Research anticipates a major acceleration in the business of agent trade, these purchasing routes driven by AI agents, with a user base t...
NAB opens an operational centre to address threats to AI
The National Australia Bank (NAB) commissioning Nexus, an integrated operational centre running continuously. This mechanism should strengthen th...
Starling stalks sentimental scams and deepfakes
The British Bank Starling Bank enriches his financial assistant "Scam Intelligence"with a new AI agent capable of detecting sentimental scams, in...
Younited uses its data to offer cashback and improve purchasing power
While there are strong concerns about maintaining the purchasing power of the French, Younited Launches a new cashback program backed by the open...
BoursoBank credit structure with an eco-responsible tranche
BoursoBank has just carried out a securitisation of consumer credit with an ecological tranche of EUR 50 million, backed by eco-responsible loans...
ABN AMRO accelerates and secures access to credit with SureStarter
ABN AMRO Launches SureStarter, a service for Dutch first-time entrants that promises to make a credit decision within three days of signing the c...
BBVA muscled its offer in Germany with a free credit card abroad
BBVA deploys its first credit card in Germany, in partnership with Mastercard. First intended for existing customers, it combines targeted cashba...
When AI supports the phone start for banks
Glia is an American company offering artificial intelligence technologies to banking players. It has just announced the deployment of "AI Outreac...
Qonto opens his pro accounts to IA assistants
Qonto takes one more step towards the conversational management of bank accounts, addressed specifically to professionals this time. With Qonto M...
Lloyds puts AI in charge of fraud control
Lloyds Banking Group deploys a new AI agent system to support its teams dedicated to the fight against fraud in real time and, as a result, launc...
A Real Estate Credit Score created to verify the solvency of purchasers
Eloa, publisher of business software, has just presented a new tool in the form of a credit score for real estate professionals. By launching "Cr...
ING accelerates real estate credit decisions thanks to AI agentique
ING deploys an AI agent in the Netherlands to speed up the processing of real estate credit applications and provide faster and clearer decisions...
Experian integrates the search for personal loans in ChatGPT
The Data and Credit Scoring Giant Experian install a new conversational AI service ChatGPT OpenAI. By launching the Experian Loans ChatGPT applic...
BMO presents a financial GPS for its particular customers
BMO unveils DollarGPS, its new financial navigation app developed by the Fintech MSN Holding Limited to help individuals better manage their mone...
