The Aix Marseille Provence Metropolis launches a new Open Payment service

The Aix Marseille Provence Metropolis is launching a new Open Payment service with the operator Transdev and AXEPTA BNP Paribas which will be deployed on all the regular lines of the Salon Etang Côte bleue network in 2022.

FACTS

• This simple and convenient new service does not add any extra cost to passengers, nor does it require the purchase of new compatible equipment.

• With each journey validated in as little as 500 milliseconds, the queues generated by on-board ticket purchases disappear, enhancing the quality of the passenger experience

• Simply get on board and present your contactless payment card at the validation terminal like any other ticket.

• User experience :

  • In a single gesture, the journey is paid for and validated. The passenger is in good standing for 1 hour for his initial journey.

  • When transferring, the contactless bank card must be beeped again.

  • In the event of a check, it is sufficient to present the card with which the ticket was purchased.

  • To monitor the billing of journeys, users have a page dedicated to the service and accessible from the website www.salonetangcotebleue.fr. After creating an account using the contactless bank card number, the mobility invoices can be consulted and downloaded in a few clicks.

ISSUES

• To simplify the daily life of its regular and occasional passengers: a new open payment1 service was launched on 23 May on two of the network's lines to allow them to pay and validate their journey on board with their bank card and contactless payment compatible connected objects, directly at the validation terminals of the buses concerned.

• Encouraging the use of these means of transport: The Metropolis' objective is to enable nine out of ten inhabitants to be connected to a stop, a park-and-ride facility or a multimodal hub in less than ten minutes by 2025.

MARKET PERSPECTIVE

• While open payment was originally intended to address accessibility issues, particularly for foreigners or occasional users, to facilitate access via specific pricing and reduced commitment, this form of payment is tending to be deployed for other uses, particularly for more regular users.

• The other virtue of this type of payment, like contactless payment, is its simplicity and speed.

• The public transport network of the city of Cannes, Palm Bus, has just signed a partnership with Littlepay, a PSP that created an infrastructure adapted to public transport, Kuba, a ticketing specialist, and La Banque Postale to offer an open payment service within its bus network.