SumUp simplifies meeting management with Bookings

British fintech SumUp has returned to the launch of its Bookings offer, a reservation solution with integrated payment for SMEs, such as hairdressers and restaurants. Accessible since the summer of 2024 in several European countries, this feature offers centralized appointment management. Booking visas to meet the needs of professionals as well as individuals, who tend to prefer online systems for booking and paying appointments.

FACTS

• SumUP communicated earlier this week about the development of its feature called Bookings. It is an all-in-one reservation system for SMEs.

• The solution is easy to use and allows small businesses such as hairdressers, restaurants, beauty salons or others to manage their appointments more simply from a centralized system.

• They benefit from different features such as:

  • A global vision of upcoming appointments;

  • An automated appointment management function with sending confirmation text messages, sending reminder text messages some time before the appointment, etc.

  • A checkout function directly integrated into the solution, allowing the customer to pay online at the time of his appointment.

• Bookings is a free service but SumUp pays for payments made via the solution by charging fees per transaction.

• Fintech began deploying its solution during the summer of 2024 in several European countries such as the UK, France, Germany, Ireland, Austria, Switzerland, Italy and Spain.

ISSUES

• Significant time saving: This solution developed by SumUp responds to growing demand from supply-oriented SMEs such as hairdressers, restaurants and others. They are obliged to respond to the telephone on a continuous basis in order to accept or manage reservations. The checkout solution is also a time saving since traders will no longer have to deal with cashing customers who pay online.

• A tool adapted to consumer preferences: Consumers tend to favour autonomous and online reservation systems. They can book at any time and manage or cancel their reservation at any time, without having to contact the merchant.

• A successful launch for SumUp: Convinced by the performance of its solution, fintech has decided to extend its marketing to all the European markets where it is currently located. New features are also being studied, such as multi-calendar management, absence protection, more personalized booking settings, and improved reporting tools.

PERSPECTIVE

• SumUp continues its deployment in France and Europe by diversifying its products. At the end of March, for example, the British fintech announced the launch of its Pay offer for individuals. It is actually a wallet allowing individuals to pay via a Mastercard card or through a QR code, a payment link, etc. The service is free and accessible for adults.

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