Qonto manages invoice reconciliation through AI

French Fintech specialized in the proposal of financial services to professionals, Qonto Today offers a new innovative service to integrate the latest technologies of Artificial Intelligence into financial services. Its service takes the form of an automated invoice reconciliation tool, developed in partnership with Twin on the basis of advanced OpenAI technology.

FACTS

• Qonto's new service was named Invoice Operator. For this launch, Qonto relied on a partnership with Twin, a company that operates OpenAI's Computer-Using Agent (CUA) model to automate various digital tasks.

• The new service incorporates an autonomous agent capable of automating the reconciliation of invoices. Its use is presented as very simplified:
  • Qonto customers are invited to visit a dedicated page to connect to each of their services;
  • Invoice Operator collects transactions directly from their bank account and identifies missing attachments and therefore invoices to be recovered;
  • IA Twin agents are then responsible for recovering the corresponding invoice from the provider's website;
  • These agents are able to locate and download invoices, then bring them closer to past transactions and eventually download them into Qonto accounts.

ISSUES

• Further technological progress : OpenAI's dedicated AUC engine, or Computer-Using Agent, is an artificial intelligence model designed to interact with user graphical interfaces like a human. It is based on GPT-4o's vision capabilities and advanced reasoning acquired through reinforcement learning, to understand screen displays and perform actions such as clicking, entering text or browsing menus.

• Prove a Model : Invoice Operator has already been used by 1,500 beta-testers and has recovered 500 invoices from 50 different providers in less than 10 minutes during a session.

• Large-scale deployment : By signing a partnership with Qonto, Twin offers its service directly to the 500,000 FinTech customers. However, according to the figures put forward by Twin, on average, a Qonto customer spends more than 3 hours a month manually recovering invoices on several platforms. Of Qonto's total customers, this represents 1.2 million invoices per month for over 100,000 services.

PERSPECTIVE

• Thanks to his new partnership with Twin, Qonto managed a double blow. Firstly, because FinTech is proposing a new application of AI technologies capable of meeting a major need from small and medium-sized enterprises and concerning their administrative burden (and in this case, more specifically with regard to the collection of evidence relating to their current expenditure).

• Then, because Qonto and Twin put into practice an advanced and innovative solution of AI and demonstrate its efficiency and performance.

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