An Insurance Group Helping Customers Maintain their Home

The home insurance centre American Integrity Insurance unveils a new assistance offer for home owners.

“Free Home Maintenance” provides them with tools to maintain home. It comes with a free mobile app for insured parties.
Among features:
- Tools for managing valuable devices, equipment and objects in the house
- Customised tracking system for these items
- Useful information on maintaining the house and equipment (user manuals, how-to videos, links to Amazon to order products' parts, etc.)
Free Home Maintenance was crafted by their technical partner Hartford Steam Boiler. This specialty insurer built this app to be a “user manual” for their customers’ home, for San Francisco insurance group, Centriq.

KEY FIGURES

5^th largest property insurance carrier in Florida

Over 300,000 customers

Over 1,000 independent agents

Reaching beyond insurance offers, with more services. American Integrity insists on a “new way to think of insurance”.
Highlighting proactivity. Just like other prevention initiatives, Free Home Maintenance is a means for American Integrity to feature a value-added service for their customers, helping them avoid damages, which, over time, induce additional costs for the insurance group.

As they stress improved customer assistance, insurance groups are promoting increasingly varied and advanced prevention tools. All sectors are concerned: car insurance, multi-risk home insurance (Assur&Detect by Arkéa), health (MGEN), businesses (Allianz), agricultural professions, etc.
Hartford Steam Boiler already teamed up with Grohe on a service for preventing water damage.
This trend is in line with a win-win approach enabling insurance groups to cut down costs, and insured parties to benefit from more relevant assistance services (avoiding that they should have to deal with damage claims).

Category : Alertes quotidiennes