Cash Dispenser for Semiliterate Customers
- NCR developed an ATM for semi-literate or illiterate customers. This automaton displays a biometric sensor, coloured buttons to enable withdrawal of predefined amounts and a printer. The user places his thumb on the sensor and selects the colour corresponding to the amount he wishes to take out.
- NCR could deploy these devices in Chinese or Indian rural areas. Its colour and shape result from a socioeconomic research conducted in countries where people have low income. The ATM also provides receipts, as, according to the same study, final users are very cautious and prefer keeping traces of their financial operations.
- Five prototypes will first be tested in the US.
- According to the Hindustan Times, the Indian market, NCR’s first target, witnessed a 29% increase in its number of traditional ATMs since January 2010.
- Thanks to this product, NCR could reach new customers and help implement self-service banking in underbanked or unbanked areas.
- Also, this launch is in line with its innovation strategy and design to improve bank/customers relations through proposing further enhanced interactive kiosks. Current operations are moved from the branches’ counters to the self-service points. To this end, two new generation ATMs have been launched on an international scale (NCR SelfServ™ 4 and NCR SelfServ 8).